Case Studies





NYC Department of Records

Empowering staff to reshape how their organization operates





NYC Department of Health

Transforming how outreach workers engage community members





NYC Department of Veterans Services

Redesigning how government collaborates with non-profits






Center for New York City Neighborhoods

Leveraging client feedback in order to improve services





NYC Health and Hospitals

Crowdsourcing insights and solutions from frontline hospital staff





Newark Office of Information Technology

Reimagining technology as an accessible front door for government