Case Studies

NYC Department of Records

Empowering staff to reshape how their organization operates

NYC Department of Health

Transforming how outreach workers engage community members

NYC Department of Veterans Services

Redesigning how government collaborates with non-profits

Center for New York City Neighborhoods

Leveraging client feedback in order to improve services

NYC Health and Hospitals

Crowdsourcing insights and solutions from frontline hospital staff

Newark Office of Information Technology

Reimagining technology as an accessible front door for government