Case Studies





NYC Department of Records

How might a growing agency engage staff in a new strategy?





NYC Department of Health

How might outreach workers start a dialogue with residents?





NYC Department of Veterans Services

How might government collaborate effectively with non-profits?






Center for New York City Neighborhoods

How might a non-profit capture data on the client experience?





NYC Health and Hospitals

How might a hospital capture insights from frontline staff?





Newark Office of Information Technology

How might technology serve as a front door for government?